隐私政策

Privacy Policy

Last updated: June 27, 2026

This Privacy Policy describes how Ridenovara (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase from https://reidenovara.com, or otherwise communicate with us.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect or process the following categories of personal information, depending on how you interact with our store:

Contact information, such as your name, email address, phone number, billing address, and shipping address;

Order and transaction information, such as products viewed, products added to cart, products purchased, order history, return requests, refund history, and payment confirmation details;

Payment-related information, such as payment method details and transaction confirmation. Payment card details are processed by our payment providers and are not stored directly by us;

Customer support information, such as messages, photos, videos, vehicle information, OEM reference numbers, fitment questions, and other information you provide when contacting us;

Device and usage information, such as IP address, browser type, device information, cookies, pages viewed, referring pages, and how you interact with our website;

Marketing preferences, such as whether you subscribe to or opt out of promotional communications.

How We Collect Personal Information

We collect personal information from the following sources:

Directly from you when you place an order, create an account, contact us, submit a return request, or provide information through our website;

Automatically when you visit or use our website, including through cookies, analytics tools, pixels, and similar technologies;

From service providers and partners, such as Shopify, payment processors, shipping carriers, fraud prevention providers, analytics providers, customer support tools, shipping carriers, customs service providers, and marketing service providers.

How We Use Your Personal Information

We use your personal information for the following purposes:

To operate our online store and provide our products and services;

To process and fulfill orders, payments, shipping, returns, refunds, and customer service requests;

To verify product compatibility and respond to fitment-related questions when you provide vehicle model, year, chassis code, original part number, photos, or related vehicle information;

To communicate with you about your order, account, returns, refunds, shipping updates, or customer support requests;

To improve our website, products, services, customer experience, and store performance;

To detect, prevent, and investigate fraud, abuse, security incidents, unauthorized transactions, and other harmful activity;

To send marketing or promotional communications where permitted by law or where you have provided consent;

To comply with applicable laws, regulations, legal processes, tax obligations, customs requirements, and law enforcement requests.

Shopify

Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

When you visit our store, place an order, or interact with our website, your personal information may be collected and processed by Shopify to provide, secure, improve, and support the services used by our store.

Shopify may also process certain personal information as an independent controller for its own purposes, such as improving its services, preventing fraud, and providing enhanced shopping features.

Payment Processing

Payments are processed by third-party payment providers available at checkout.

We do not directly store your full credit card or debit card information. Payment providers may collect and process your payment information according to their own privacy policies and security standards.

Shipping and Delivery

We may share necessary personal information with shipping carriers, fulfillment providers, customs brokers, and logistics partners in order to process and deliver your order.

This information may include your name, shipping address, phone number, email address, order details, product information, customs information, and tracking information.

For international shipments, your information may be used for customs clearance, import processing, tax calculation, delivery compliance, and related logistics purposes.

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, analyze website traffic, improve store performance, prevent fraud, and support advertising or marketing activities.

You may be able to manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, checkout, and order processing.

Marketing Communications

If you subscribe to our marketing emails or otherwise provide consent where required, we may send you promotional emails, product updates, offers, and store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at ridenovara@outlook.com.

Even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account, returns, shipping updates, or customer service requests.

How We Share Personal Information

We may share your personal information with:

Shopify, which hosts and powers our online store;

Payment processors and fraud prevention providers;

Shipping carriers, fulfillment providers, logistics partners, customs brokers, and customs service providers;

Customer support providers and communication tools;

Analytics, advertising, and marketing service providers;

Professional advisers, such as legal, tax, accounting, or compliance advisers;

Government authorities, regulators, courts, law enforcement agencies, or other third parties where required by law or necessary to protect our rights, customers, business, or services.

We do not sell your personal information in the ordinary meaning of selling customer lists for money. However, some privacy laws may define certain advertising or analytics activities as “selling” or “sharing” personal information. Where applicable, you may have the right to opt out of such activities.

International Transfers

Because we operate an online store and use global service providers, your personal information may be transferred, stored, or processed outside your country or region, including in countries where data protection laws may be different from those in your location.

When required by applicable law, we rely on appropriate safeguards for international data transfers.

Data Retention

We retain personal information for as long as necessary to provide our services, fulfill orders, process returns and refunds, provide customer support, comply with legal, tax, accounting, customs, and reporting obligations, prevent fraud, resolve disputes, and enforce our policies.

Retention periods may vary depending on the type of information, the purpose of processing, and legal requirements.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you;

Request correction of inaccurate or incomplete personal information;

Request deletion of your personal information;

Request a copy of your personal information;

Object to or restrict certain processing activities;

Withdraw consent where processing is based on consent;

Opt out of certain marketing communications or targeted advertising activities;

Lodge a complaint with a relevant data protection authority where applicable.

To exercise your rights, please contact us at ridenovara@outlook.com.

We may need to verify your identity before processing your request. We will respond within the time required by applicable law.

Regional and International Customers

If you are located outside our main operating region, your personal information may be processed in connection with order fulfillment, payment processing, delivery, customs clearance, customer support, fraud prevention, tax compliance, and legal compliance.

Your privacy rights may vary depending on your country or region. Where applicable law provides specific rights, we will handle your request in accordance with those legal requirements and exceptions.

Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us at ridenovara@outlook.com so that we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

Please review the privacy policies of any third-party websites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

Ridenovara
Website: https://reidenovara.com
Email: ridenovara@outlook.com